Courier Management
Seamless courier and last-mile delivery
THG Fulfil’s courier management platform is a cutting-edge solution designed to optimize delivery operations through full tracking integrations,
global scalability, and continuous innovation. By leveraging an extensive courier network and advanced data analytics, the platform ensures
seamless postage management and enhanced customer experiences.
Key capabilities
Full tracking integration for visibility
We integrate with over 200 global and regional couriers, providing real-time tracking from dispatch to final delivery. This ensures complete visibility for both businesses and consumers, reducing “Where is my order?” queries and improving customer confidence.
Global scale and logistics network
The platform supports shipments to 195 countries, with region-specific courier partnerships to optimize cost, speed, and reliability. Intelligent routing technology ensures the most efficient and cost-effective carrier selection for each order.
Multi-carrier postage optimization
THG Fulfil dynamically selects the most suitable shipping method based on weight, destination, and delivery speed, reducing costs while maintaining service quality. Businesses can access competitive postage rates across multiple carriers.
AI-driven courier selection and labeling
The system automatically generates carrier-compliant labels and selects the most efficient delivery routes using AI-driven insights, minimising manual effort, reducing errors, and improving dispatch accuracy, speed, and overall fulfillment efficiency at scale.
Key benefits
Enhanced delivery performance
- UK delivery times reduced to 1.45 days (vs. industry average of 3-5 days).
- Next-day delivery upgrades increase customer satisfaction and retention.
Improved trust and transparency
- Live order tracking reduces customer service inquiries.
- 85% five-star Trustpilot ratings for delivery reliability.
Scalability and innovation
- Adapts to regional trends with tailored last-mile delivery slutions.
- Ongoing investment in AI, automation, and smart postage solutions ensures future-proof logistics.
THG Fulfil’s courier and postage management capabilities provide a fully integrated, scalable, and data-driven fulfillment solution, empowering businesses to offer faster, more reliable, and cost-effective deliveries worldwide.
More from THG Fulfil
Why THG Fulfil
We create seamless customer experiences that drive brand growth, loyalty and impact. Turning ecommerce fulfillment into your competitive edge.
Reports
Access valuable insights, tools, and guides to help you optimize fulfillment and scale smarter in today’s fast-moving ecommerce world.
Case studies
Discover how brands like Holland & Barrett, Cult Beauty, Biossance, and Dermstore scale faster with THG Fulfil.
Why Choose THG Fulfil?
We are the operational backbone behind some of the world’s fastest-growing brands and largest retailers. With a world-class global infrastructure, we’ve spent the last 20 years transforming our own brands into industry leaders, quickly moving beyond the limitations of outsourced 3PLs in the early years to develop our proprietary operational ecosystem. This cutting-edge infrastructure and technology give us complete control over the customer delivery experience, ensuring seamless, end-to-end execution at scale.
