By combining a proprietary Marketplace Management System with market-leading 3PL capabilities (THG Fulfil), the solution empowers brands to capture demand across every touchpoint, driving commercial performance and sustainable long-term scale.
Simplify the complexity of multi-channel selling. THG Commerce provides the essential tools to unify operations, synchronise inventory, and accelerate international expansion across the world's leading platforms. From a single dashboard to global delivery, the ecosystem is purpose-built to scale visibility and sales.
Seamlessly launch and scale across leading ecommerce marketplaces and social platforms through a single, powerful integration.
Strategic partnerships with key marketplace integrators ensure fast, scalable onboarding, empowering businesses to capture new customer segments at speed. Leverage this global connectivity to extend brand presence across international markets and diversify revenue streams.
Streamline multi-channel complexity with a unified Marketplace Management System (MMS) platform. By connecting sales channels with the THG Fulfil network, the solution allows for the seamless management of listings, stock, and logistics in one place.
This centralised approach ensures accuracy across every channel, preserving brand identity and reinforcing customer trust.
Drive efficiency by servicing D2C, marketplace, and retail demand from one consolidated stock pool.
Backed by 4.5m sq ft of logistics capacity, THG Fulfil provides the scale required to handle complex multi-channel operations with speed and precision, making multi-channel fulfilment seamless and scalable.
Streamline international operations by entrusting tax and regulatory compliance to a proven global infrastructure.
THG Commerce reduces administrative complexity and legal risk, ensuring every transaction remains fully compliant, allowing brands to scale into new markets with absolute confidence.
Case Studies
THG Ingenuity helped wellness brand Vital Proteins amplify their feature on ITV's This Morning, driving a 1,026% spike in sales compared to the previous day. Discover how we turned exposure into performance in our latest case study.
+494%
new daily users
+1624%
sales vs daily average
+1122%
transactions vs. previous day
Case Studies
Since 2018, THG Commerce has been using data-led generative AI to transform the online beauty shopping experience. By combining product attribution modelling with semantic search, we’ve developed personalised product advice tools that guide customers to find their perfect match.
The standout result? The LOOKFANTASTIC Foundation Finder.
Infographics
In 2021, Cult Beauty successfully migrated to THG Ingenuity's e-commerce platform, unlocking significant performance gains. Discover how the British beauty retailer transformed its digital operations and boosted results through a seamless re-platforming journey.
6%
increase in AOV
36%
decrease in page load time
30%
boost in conversion rates
Webinars
Join us as we sit down with Matalan's Chief Customer and Omnichannel Officer, Ali Jones, and THG Ingenuity's Head of Customer Success to talk about Matalan’s digital transformation journey.
An online marketplace is a digital platform that connects buyers with multiple independent sellers. Rather than a single retailer selling stock, the site aggregates inventory from various third-party merchants who manage their own product listings and prices.
For consumers, this offers convenience and choice. Shoppers can compare prices, discover diverse brands, and purchase items from different sellers within a single, unified checkout experience.
For brands, the platform processes the transactions, granting immediate access to an established, high-intent audience. This allows businesses to capture sales and scale efficiently without relying solely on direct-to-consumer (D2C) acquisition channels.
In the digital economy, the marketplace model facilitates trade between distinct consumer and seller groups.
Unlike traditional retail, where the merchant owns the stock, a marketplace operator typically provides the infrastructure - including payment processing, audience, and security - for the exchange to occur, while taking a commission on sales.
Marketplaces generally fall into two categories: global giants that offer a wide variety of products and specialised platforms that focus on specific sectors like fashion or homeware.
Additionally, social commerce platforms have also rapidly evolved into essential marketplaces, enabling brands to convert engagement directly into in-app sales.
