Courier Management & Last Mile Delivery
Optimise Delivery Operations with THG Fulfil.
THG Fulfil’s courier management platform connects businesses to 250+ integrated courier services worldwide, enabling market-leading delivery speed and optimised last mile logistics. Intelligent carrier selection, real-time tracking and automated optimisation streamline global shipping operations while improving delivery performance at scale.
1am
UK next-day delivery cut-off time
195+
Countries served globally
250+
Courier services integrated
77%
UK orders delivered next-day
Courier Management Capabilities
Full Tracking Visibility
Real-time tracking integration across 250+ courier services provides complete visibility from dispatch to final delivery. This helps reduce “Where is my order?” enquiries while improving customer confidence and post-purchase experience.
Global Courier Network
Ship to 195 countries worldwide through a network of regionally optimised courier partners. Intelligent routing ensures the most efficient carrier is selected based on destination, service level and performance.
Multi-Carrier Delivery Optimisation
Automatically select the most efficient shipping method based on order weight, destination and delivery speed. This ensures cost-effective postage while maintaining reliable last mile delivery performance.
AI-Driven Courier Selection and Labelling
Automatically generate carrier-compliant labels and assign the correct courier service at dispatch. This reduces manual handling, improves accuracy and streamlines fulfilment operations at scale.
Market-Leading Delivery Infrastructure
THG Fulfil’s courier management infrastructure is built for speed, scale and operational agility. Direct integrations with courier partners enable businesses to rapidly introduce new delivery services and optimise their last mile strategy as markets evolve.
Our rules-based delivery allocation engine allows teams to update courier logic in seconds, enabling instant switching between services to maintain delivery performance, manage costs and respond to disruption or peak demand.
This infrastructure enables a market-leading 1am UK next-day delivery cut-off and an average UK delivery time of just 1.45 days, delivering fast, reliable customer experiences at enterprise scale.
Sustainable Delivery Options
THG Fulfil supports a range of sustainable last mile delivery initiatives designed to reduce emissions across the fulfilment and transport network while maintaining delivery performance.
These include:
- Electric delivery fleets for lower-emission final mile delivery
- Bio-diesel powered line haul transport to reduce long-distance freight emissions
- Carbon-neutral final mile delivery services through courier partners
- Eco delivery services capable of reducing last-mile emissions by over 40%
Latest in-market delivery cut-off times,
7 days a week
UK Delivery
Standard: 1.45 days average (click to delivery) - 24/7 Operation & Delivery
Next Day Delivery: 1am cut off, 7 days a week
US Delivery
Standard: 3.1 Calendar days average US wise (click to delivery)
Next Day: 17:00 cut off US wide, 7 days a week
21:00 cut off for East Coast States
Seamless Integration with Checkout by THG Fulfil
Courier management connects seamlessly with Checkout by THG Fulfil, enabling businesses to automate shipping decisions, manage multiple courier partners and present optimised delivery options directly within the checkout experience.
As part of THG Fulfil’s global Merchant of Record infrastructure, Checkout also handles tax, duties, fraud protection and regulatory compliance, helping businesses scale internationally while delivering seamless, localised customer experiences.
More from THG Fulfil
Blogs
Explore expert perspectives, strategies and industry insights to help optimise delivery operations and stay ahead in the evolving ecommerce landscape.
Reports
Access valuable insights, tools, and guides to help you optimise fulfilment and scale smarter in today’s fast-moving ecommerce world.
Case Studies
Discover how brands like Holland & Barrett, Cult Beauty, Biossance, and Dermstore scale faster with THG Fulfil.
Take Control of Your Delivery Operations
Manage global courier networks, automate delivery decisions and power high-performance last mile logistics.