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Why THG Commerce?

Elevate your brand: navigating the competitive ecommerce era

Your brand experience matters 
more than ever

With rising competition, disruptive new entrants, evolving customer expectations, 
and soaring acquisition costs, today’s ecommerce landscape is more challenging 
than ever. Brands are left asking: where - and how - do we compete?

THG Commerce is engineered to help you answer this question 
and power your next stage of business growth, through:

Our marketing

We create brand experiences that merge the transformative potential of AI and automation with human expertise to challenge creativity and deliver exceptional experiences that maximize customer acquisition and engagement.

Our technology

Our connected commerce ecosystem of web, mobile app, omnichannel, marketplaces, and social commerce enables brands to sell anytime, anywhere, in any market, creating new revenue streams that enhance commercial performance and business success.

Our global fulfillment

Backed by over £275m investment in cutting-edge distribution facilities and advanced automation, our fulfillment solution delivers industry-leading speeds, boosting customer retention and improving lifetime value.

Every touchpoint across our ecosystem
is connected to and powered by data, delivering unique customer and business insights that enrich customer interactions and identify new opportunities for growth.

For over two decades, we've been at the forefront of building and refining a world-class commerce infrastructure - first for our own brands as THG plc, and now for some of the most recognizable names worldwide. We understand the critical need for a fully integrated commerce ecosystem - one that not only delivers exceptional customer and brand experiences but also drives the key metrics that fuel business growth: customer acquisition, retention, and lifetime value.

We’ve seen firsthand that a seamless, connected experience can be the difference between thriving and merely surviving

That’s why we’ve spent years mastering the art and science of ecommerce, transforming it into a powerful growth engine for brands and their customers.

Ready to scale your ecommerce business - without the complexity?

Scale faster, reduce costs, and simplify growth with our proven methodology.

Step 1.

Share your goals

Tell us your challenges. Whether it’s scaling globally, cutting costs, or speeding up growth, we’ll align our approach with your growth ambitions.

Step 2.

Identify key growth opportunities

We’ll assess your DTC operations, identify inefficiencies, and uncover opportunities to streamline, reduce costs, and accelerate scale.

Step 3.

Get a custom strategy

We’ll craft a data-driven strategy to meet your challenges, whether it’s expanding globally, cutting costs by up to 40%, or launching 3x faster.

Step 4.

Execute and stay ahead 

With everything in place, we’ll execute and optimize, reducing operational complexity, enhancing innovation, and ensuring sustained growth.

Ready to simplify and scale? 
Let’s talk.