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Fulfillment in Focus

Introducing Fulfillment in Focus, an exclusive interview series from THG Fulfil.

Hosted by THG Brands' Chief Operating Officer Tom Killeen, Fulfillment in Focus showcases insightful and inspiring interviews with senior business leaders from across the operations, transport, and logistics space.

In the series, we explore how some of the world's biggest brands, from Holland & Barrett and Emirates to Yamato and Royal Mail, have solved challenging operational complexities through innovation. Beyond that, we also offer exclusive insight into the challenges, pain points and lessons learned in THG Fulfil's own 20-year journey to customer-obsessed operational excellence.

Explore all the Fulfilment in Focus interviews below.

Case Studies

Retail

Embracing Social Commerce and Marketplaces with Myprotein

Growth is driven by constant innovation and guided by a constant eye to the future. This means embracing new ways of connecting with consumers, getting products to the places where customers actually shop. For Myprotein, that meant exploring social commerce and marketplaces. Here’s how they did it.

Published February 20, 2025

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Case Studies

Beauty

LOOKFANTASTIC Foundation Finder

Since 2018, THG Commerce has been infusing data-led generative AI (GenAI) into the customer experience to provide personalized product advice and recommendations through product attribution modelling and semantic search. The result? The Foundation Finder.

Published February 19, 2025

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Case Studies

Retail

Delivering Premium Creative AI Visuals for Avolta

Swiss-based travel retailer, Avolta is committed to providing an exceptional experience to travelers worldwide. In 2024, the travel retailer partnered with THG Studios to create a series of artificial intelligence (AI)-influenced visual assets to use across its online channels.  

Published February 17, 2025

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Press Releases

THG Studios Launches iGen

THG Studios, the award-winning integrated creative agency (part of THG Ingenuity), has unveiled iGen, an intelligent image creation service as part of its recently launched iLabs, a market-leading innovation hub.

Published February 20, 2025

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Reports

Form Magazine

Form. Magazine: Media & Entertainment

Discover the latest from the world of media and entertainment in the second issue of Form magazine.

 

Featuring expert interviews, our latest whitepaper, behind-the-scenes looks at our creative partnerships, and much more, this issue is a must-read for anyone working in the M&E creative and marketing space.

Published February 14, 2025

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Webinars

Winter Product Release

Winter Product Release

Hyper-personalised and hyper-targeted customer experiences, the power of AI and automation in maximising sales, lowering customer acquisition costs through data, and more.

 

Take a look at the innovations we've delivered over the past year, and discover where we're headed on our journey to deliver results for our clients.

Published February 20, 2025

18 mins
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