Resource Type: Webinars
Tag: Fulfillment
Tag: Fulfillment in Focus
Fulfillment in Focus: Yamato
June 28, 2024
Tom Killeen, Chief Operating Officer, THG Ingenuity
Paul McAdam, European Head of Sales, Yamato Transport
Resource Type: Webinars
Fulfillment in Focus: Yamato
June 28, 2024
13 mins
Tom Killeen, Chief Operating Officer, THG Ingenuity
Paul McAdam, European Head of Sales, Yamato Transport
Within a six-minute walk, anywhere in Japan you will see a Yamato post box. As the most trusted brand in Japan, above Apple, Sony, Panasonic, and more, Yamato has been delivering parcels to its customers for over 100 years and is essential to the Japanese population. At the heart of Yamato’s business is one clear obsession: surprising and delighting the customer by always over-delivering on the delivery promise. Today, data, technology, and innovation remain key to doing fulfillment right, well, and quickly to create happy customers for life.
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